Kholo VIP Terms & Conditions — Please read and agree before use

These terms and conditions constitute a legally binding agreement between the Kholo VIP platform and all its users. By accessing or using the Kholo VIP website or app, you are considered to have fully read and accepted these terms.

Kholo VIP is an online entertainment and gaming platform built for users in Bangladesh. We offer Live Casino, Sports Betting, bingo, and a range of other gaming services. By using the platform, you confirm that you have fully read and understood these terms and conditions.

To open and use a Kholo VIP account, all of the following conditions must be met. Eligibility requirements are strictly enforced, as they are essential to the safety of all users.

• You must be 18 years of age or older — no exceptions
• All information provided during registration must be accurate and truthful
• You must confirm that you are managing the account personally and solely for yourself
• Each individual may hold only one account
• Kholo VIP may request documentation to verify your identity and location

The security of your Kholo VIP account is your own responsibility. Always keep your password and login credentials confidential and never share them with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

• Full responsibility for the account lies with the account holder
• Sharing passwords or transferring accounts is strictly prohibited
• Account information must be kept up to date at all times
• Suspicious activity must be reported immediately
• Kholo VIP reserves the right to verify any account at any time

Kholo VIP supports multiple payment methods including bKash, Nagad, Rocket, and USDT. Each payment method has specific minimum and maximum limits, which Kholo VIP reserves the right to change.

• The payment method used for deposits should match the method used for withdrawals
• Account verification (KYC) may be required before withdrawal
• Wagering requirements must be met before withdrawing winnings from a bonus
• Kholo VIP reserves the right to investigate any suspicious transactions
• Money laundering and fraudulent transactions are strictly prohibited

Kholo VIP regularly offers a variety of bonuses and promotions. Each bonus is subject to its own specific terms. Please read the relevant conditions carefully before claiming any bonus.

• All bonuses carry specific wagering requirements
• Bonus funds cannot be withdrawn directly — they are converted to real money once wagering conditions are met
• Multiple bonuses may not be used simultaneously unless explicitly stated otherwise
• Expired bonuses will be automatically forfeited
• Kholo VIP reserves the right to cancel bonuses if abuse is suspected
• Each bonus may have a maximum withdrawal limit

All games on Kholo VIP use internationally certified RNG (Random Number Generator) technology. This means every game outcome is entirely random and cannot be predetermined by anyone.

If a technical error affects the outcome of a game, Kholo VIP reserves the right to void that round and the stake may be refunded. Winnings cannot be claimed on the basis of a technical fault.

• Each game has its own rules — please read them before you start playing
• If a connection is lost mid-game, the outcome is recorded on the server
• The dealer's decision is final in all Live Casino games
• Kholo VIP ensures game fairness at all times

Kholo VIP is committed to maintaining a fair and safe environment for all users. The following activities are strictly prohibited and will result in permanent account closure.

• Creating or operating multiple accounts
• Using bots or automated software to play games
• Using the platform for money laundering or any fraudulent purpose
• Colluding with other users to manipulate game outcomes
• Deliberately exploiting platform vulnerabilities or bugs
• Operating an account under a false identity or someone else's identity
• Harassing the support team with threats or abusive behaviour

Kholo VIP takes your personal information very seriously. Details provided during registration are used solely for account management and legal compliance purposes. Your information is never sold to any third party.

For detailed data protection rules, please refer to our Privacy Policy on the page. We strongly encourage you to read it.

Kholo VIP believes gaming should be a source of entertainment — not a solution to problems. We encourage all users to play responsibly and provide a range of tools to help them do so.

• Set daily, weekly, or monthly spending limits
• Use a session timer — avoid spending too long playing
• Take a cooling-off period or self-exclusion if needed
• If you experience any gaming issues, please contact our support team

For more details, visit our Responsible Play View page.

Kholo VIP reserves the right to close or suspend any account without prior notice under the circumstances outlined below. Such decisions are made in the interest of overall platform security and fairness.

• In cases of Terms & Conditions violations
• In cases of suspected fraudulent activity
• In cases of providing false information
• For legal reasons or upon instruction from a regulatory authority
• In cases of repeated prohibited activities

You may close your account at any time — simply contact customer support.

Kholo VIP reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via their registered email or in-app notifications. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Check this page regularly. The date of the latest update is shown at the top of the page. If you have any questions about changes, contact customer support — we're always happy to help.